CRäKN’s Blog
Tips and advice to help you better serve families, improve your operations, and stay on top of the latest tech trends impacting death care.
Search CRäKN’s Blog
-
4 Actionable Insights for Funeral Directors from NFDA’s Director of Member Development, Lacy Robinson
Posted March 15, 2016
5 min read
CRäKN spoke with the Director of Member Development for the National Funeral Directors Association, Lacy Robinson, CFSP. The NFDA is the leading provider of training and development for funeral professionals, and Robi... Read More
Categories: Industry
-
The Top 3 Reasons Families Choose a Funeral Home - And What This Means for Funeral Homes Today
Posted March 8, 2016
6 min read
Danielle Thacker, of Thacker Caskets and blogger at The Funeral Gal blog, sat down with us to explain the concept of a growing segment of consumers that have no loyalty or preference to a particular funeral home. Thac... Read More
Categories: Industry
-
How to Build Stronger Relationships with Families Through Aftercare
Posted March 1, 2016
6 min read
Premier Outreach Solutions partners with funeral homes to provide aftercare programs to their families. Mourning Discoveries , a division of Premier Outreach Solutions, serves more than 300 funeral homes across the na... Read More
Categories: Industry
-
How to Implement Change in the Funeral Home: An Interview with Jeff Harbeson, The Funeral Commander
Posted February 24, 2016
8 min read
We sat down with Jeff Harbeson, a retired military Captain and funeral home owner/partner, also known as The Funeral Commander, to get his insights on how funeral directors can follow best practices to implement chang... Read More
Categories: Industry
-
Getting Feedback from Families? The 3 Questions Every Funeral Director Must Ask First
Posted February 16, 2016
3 min read
One of the most important aspects to managing relationships with families is pro-actively getting feedback from them through surveys. When you get feedback directly from families about their experience and understand ... Read More
Categories: Industry