Category: "Industry"
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The Top 3 Reasons Families Choose a Funeral Home - And What This Means for Funeral Homes Today
Posted March 8, 2016
6 min read
Danielle Thacker, of Thacker Caskets and blogger at The Funeral Gal blog, sat down with us to explain the concept of a growing segment of consumers that have no loyalty or preference to a particular funeral home. Thac... Read More
Categories: Industry
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How to Build Stronger Relationships with Families Through Aftercare
Posted March 1, 2016
6 min read
Premier Outreach Solutions partners with funeral homes to provide aftercare programs to their families. Mourning Discoveries , a division of Premier Outreach Solutions, serves more than 300 funeral homes across the na... Read More
Categories: Industry
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How to Implement Change in the Funeral Home: An Interview with Jeff Harbeson, The Funeral Commander
Posted February 24, 2016
8 min read
We sat down with Jeff Harbeson, a retired military Captain and funeral home owner/partner, also known as The Funeral Commander, to get his insights on how funeral directors can follow best practices to implement chang... Read More
Categories: Industry
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Getting Feedback from Families? The 3 Questions Every Funeral Director Must Ask First
Posted February 16, 2016
3 min read
One of the most important aspects to managing relationships with families is pro-actively getting feedback from them through surveys. When you get feedback directly from families about their experience and understand ... Read More
Categories: Industry
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3 Ways to Make it Easier to Connect with Families In Your Community
Posted February 9, 2016
5 min read
Funeral directors are highly involved with families when honoring the deceased, but are also responsible for staying connected with the local community throughout the year. Knowing how important visibility and communi... Read More
Categories: Industry